Ola Cabs Australia Phone Numbers and Emails

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Ola Cabs Australia Emails:

Customer Service
Legal
Media
Australia
mediaenquiriesnz@olacabs.com
New Zealand
Is this your business?
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Contact Information

Ola Cabs Australia Website:

Ola Cabs Australia Help Center:

Corporate Office Address:

Ola Australia Pty Ltd
117 Clarence Street
Sydney, New South Wales 2000
Australia

Ola Cabs Australia Rating Based on 63 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Value for money
Price Affordability

Rating stats

Rating trend

Summary of Ola Cabs Australia Customer Service Calls

248 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ola Cabs Australia?

Payments and Charges Question:

  • “I can't get pending payment through on debit card funds more than there just says sorry”
  • “Overcharged”
  • “They over charge me”

Account Question:

  • “Overcharging my account”
  • “Account unsafty”
  • “Login problem with account”

Activation/ Cancellation Question:

  • “Cancelation fee”
  • “Cancellation fee”
  • “2 canceled bookings but still changed my card”

Shipping and Delivery Question:

  • “Lost item”
  • “Delivery not came”
  • “I have not received my December statement for tax. I am a driver”

Cards Question:

  • “Fare complaint, you guys can't put my card on overdrawn of $69 for trip of $23. Please you guys should pay for that penalty you placed my card on.”
  • “Fraudulent card use”
  • “My card won't pay my account”

Staff Question:

  • “Someone is using my details for your service”
  • “Terrible driver behaviour and service”
  • “No proper resolution of submitted complaints on rude driver and was not given a refund on the ride that was not completed.”

Request for Information Question:

  • “I had Added car but my new car suv 7 seater and I'dont know how to do that”
  • “Question regarding lugage”

Refund Question:

  • “Refund”

Employment Question:

  • “Driver took off while U was getting out the car and I'm waiting to go to surgery on Tuesday with a snaped ankle and I fell on the ed n he drove over my crutches to get to his next job quick”

Return/ Replace Question:

  • “Can not replace credit card”

Other Question:

  • “Lost some things”
  • “About documents issues”
  • “Left glasses in cab”

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